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Cookies Policy

This website is owned and operated by Naturare (hereinafter referred to as "  we  " Where "  our our  "). Our website uses cookies and equivalent technologies, in particular pixels and JavaScript (hereinafter respectively referred to as "  Cookies  "). This Cookie Policy explains what cookies are and describes the cookies we use, the purposes for which we use them and the partners with whom we work. When you connect to our Site, we (or our partners) may be required, subject to your choices, to install various cookies on your Terminal allowing us to recognize the browser on your Terminal during the validity period of the Cookie concerned. This page allows you to understand what a Cookie is, how we use it and what are the means at your disposal to make choices with regard to these Cookies.

1.       What do we mean by cookies?

  • Generality


Cookies are small text files containing an identifier (a string of letters and numbers) sent by a web server to a web browser and stored by the browser. They are saved in a dedicated space on the hard drive of the terminal (computer, tablet or smartphone) of a media user (internet, applications, etc.) when viewing content or an online advertisement by the user. website you are viewing.

Cookies can, among other things, be used to make websites work more efficiently or, for example, to ensure that the products you add to your shopping cart stay there. Cookies can also be used for several other purposes.

Cookies generally do not contain any information that can personally identify a user, but the personal information we store about you may be linked to information stored in cookies and obtained by cookies.


  •   Type of cookie


The identifier is then sent back to the server each time the browser requests a page from the server. Cookies can be "persistent" or "session": a persistent cookie is stored by the browser and remains valid until its expiration date, unless deleted by the user before this expiration date; As for a session cookie, it expires at the end of the user session, when the browser is closed.



  • Pixel, javaScript  


Naturare also uses technologies equivalent to cookies, such as pixels and JavaScript.

A pixel is a GIF image added to a web page. These pixels are invisible. Pixels are used, for example, to find out whether a user has visited a web page or read an email. They allow websites to run more efficiently and improve their usability. Tracking pixels, tracking pixels, clear GIFs, web beacons, and 1x1 GIFs also fall under the category of pixels.
JavaScript is a scripting language typically used for making web pages interactive and developing mobile applications. The script is returned to the web browser via HTML and then executed in the browser.

2.       Function of a cookie

This Cookie file allows its issuer:  

identify the terminal in which it is registered;  to track the activity of the media user;  to remember information (for example: user preferences, information previously entered by the user in the forms on the media) and this, during the period of validity or registration of the Cookie.  Some Cookies are essential for the use of the media, others allow you to optimize and personalize the content displayed, and finally others, allow you to display advertisements.

Cookies do not directly identify a user, but identify a browser or a terminal. Information relating to the content viewed on a medium is directly associated with an identifier contained in the Cookie. When a user browses a medium, this identifier is associated with the page views, as well as more broadly with the route on the medium and with the interactions (number of clicks for example): it is thus possible to follow the browsing of the same user on the media.  

Cookies can be used for statistical purposes, in particular to optimize the services provided to the User, from the processing of information concerning the frequency of access, the personalization of pages as well as the operations carried out and the information consulted.

The use of Cookies allows browsing data to be associated with the user's profile regardless of the terminal used, thanks to cookie exchange technologies implemented by the partners who publish these Cookies (generally communication agencies or digital advertising service providers) so that a user's journey can be followed regardless of the media or terminal used.


You are informed that the Publisher may place cookies on your terminal. The cookie records information relating to navigation on the service (the pages you have visited, the date and time of the consultation, etc.) that we can read during your subsequent visits.

3.       What type of cookies does Naturare use  ?

We only use session cookies and persistent cookies. When you connect to our Site, we may use different types of cookies.

A.       Technical cookies

Technical cookies include 2 types of cookies.

  • Navigation cookies


Technical navigation cookies are necessary for browsing the Site (such as session identifiers) to make it possible to navigate on the site, ensure the security of the site and allow you to access the various products and services on the site. Memorize information relating to a form that you have filled out on our Site (registration or access to your account) or to products, services or information that you have chosen on our Site (subscribed service, content of an order basket, etc. .). They allow you to access reserved and personal areas of our Site, such as your account, using identifiers or data that you may have previously entrusted to us.


  • Functionality cookies


Functionality cookies ensure the proper functioning of Naturare websites and applications. These cookies make it possible to recognize a computer when a user consults the website, to follow their navigation on the website, to activate the use of a shopping cart on the website, to improve and analyze the use of a website. They allow you to give you access to specific functionalities in particular to recognize you, to indicate your passage on such or such page and thus to improve your comfort of navigation in particular to Implement security measures, for example when you is asked to sign in to a content or service again after a certain period of time. To adapt the presentation of the site to the display preferences of your terminal (language used, display resolution). These features include the login functionality and the ability to order products. These cookies ensure that  :



        - the products you add to your basket remain there.

        - the data you enter during the ordering process is saved.

        - Naturare can offer you a gift if you have ordered products for a certain amount.

        - the street name is added when you enter your postal code.

        - you can select different options for the delivery of your order

        - you can select different payment methods when you confirm your order

        - you can use a gift card or a discount code.

        - you can make your purchases online on the Naturare site in complete safety.

        - your browser settings are saved in order to optimize the display of our website on your screen

        - you can give your opinion on the purchased product.

        - it is possible to detect abuse or possible problems relating to our websites, applications and services,   

          notably by recording a series of failed login attempts

        - we record how you use the pages of our website, so that you can go back and forth on  

          pages already viewed.

        - language and country are saved so you don't have to  reselect language and country settings

        - you have the option to save your connection data so that you do not have to reconnect

        - your payment method can be saved so that we can preselect it for your next purchases  ;

        - we only offer you essential product information if you have not previously

          clicked to delete them.

        - we can save the results of the questionnaires of the sales support tool so that we no longer have to ask for your


B.       Security cookies

These cookies are used to administer the website, prevent fraud and improve website security. Security cookies can be used to fight against fraud on the Internet (prevention of fraud in means of payment, identity theft, etc.). As such, the Naturare brand, or its service providers acting on its behalf, may file, subject to your rights, tracers in order to collect information relating to the terminal that made it possible to carry out the Order (in particular the operating system used , the use or not of proxy,…). These "fingerprint" type tracers associated with your Order data are used to validate your Order, the payment method used and the delivery method chosen. This information may be transmitted to any third party authorized by law or to providers of fraud prevention and detection services designated by the Naturare brand for the sole purpose of verifying the identity of the buyer and the validity of the order. , the method of payment used and the delivery envisaged.

Security Cookies are necessary for online payments to prevent payment fraud. However, in the event of refusal of our use of cookies for transaction security purposes, your order cannot be validated automatically.

C.       Analytical cookies

Analytical cookies collect statistics about our users. These statistics allow us to constantly improve our applications and websites to always serve you better and guarantee optimal service. These cookies measure audience allowing us to carry out traffic statistics, compare them with those of other sites and decide on actions to follow (such as sending you an e-mail)  We use these cookies to  :

  • track the number of visitors to our website and similar statistical information

  • carry out analyzes in order to make visits to our website as pleasant as possible for users

  • optimize the various Google services, in particular Google Analytics or Adwords

  • generally optimize our websites and applications.


Cookies make it possible to measure the audience of the various contents and sections of our site, in order to evaluate them, to better organize them, to better meet your expectations and to bother you less. They are issued by us or by our service providers. They make it possible to establish statistics, volumes of visits and use of the various elements that make up our Site, allowing us to improve the interest and ergonomics of our services. Thus we can adapt the presentation of our Site or our advertising spaces to the display preferences of your terminal (language used, display resolution, operating system used, etc.) during your visits to our Site, according to the hardware and software for viewing or reading that your terminal contains.

Cookies allow browsing problems to be detected and therefore improve the ergonomics of our services.

The traffic analysis services used only produce and send to our technical service providers aggregate statistics and traffic volumes, excluding any individual information. These statistics are reconciled with the traffic statistics of other sites, as well as with your customer data. Thus, we also use tools to measure the effectiveness of our e-mailing campaigns, allowing us to initiate relevant commercial actions based on the information thus collected (for example the sending of a new message or 'a personalized offer). You can choose to deactivate the use of cookies for statistical analysis of your browsing data. To do this, see the section "Your choices regarding Cookies".

D.       Advertising cookies

Cookies can make it possible to personalize the website for each user in order to always better satisfy them, to send more targeted advertisements which may be of interest to certain users and to avoid other advertisements which annoy them. The use of advertising cookies makes it possible to determine the advertising content for the promotion of the products and / or services offered on our site exclusively and likely to correspond to the centers of interest deduced from the previous navigation of the terminal concerned. Thanks to advertising cookies, we offer you personalized messages based on your online behavior. We use your online behavior to make our personalized messages as relevant as possible. Advertising cookies allowing us, as well as third parties, to display advertisements on this site and others adapted to your profile established by the combination of data between your browsing habits and data from the customer base. We may provide this personalized message to you on or off our own website. We use a number of advertising platforms where you can see this type of personalized message. We also use your behavior and profile to find like-minded people and make them want to know us.

Thanks to these cookies we can  :

  • offer you  advertisements that are relevant to you


By associating this data with navigation information in order to send you, for example, electronic prospecting or to display on your terminal, within the advertising spaces that we issue, personalized advertisements which are specifically intended for you (likely to you of personal interest). Sending you electronic surveys based on your user profile, insofar as you have provided us with personal data, in particular your electronic contact details

  • prevent you from receiving the same (s) over and over  advertising

  • prevent you from receiving advertisements for products you have recently purchased

  • adapt the advertising content and offers of our Site, according to the navigation of your terminal on it or on third party sites, according to the purchases that you can make and / or according to the location data (longitude and latitude) transmitted by your terminal (with your prior consent)

  • find out if you interact with these advertisements. Example of interactions  : watch a video, click on an advertisement, reply to a message on Instagram, etc.

  • Count the total number of advertisements displayed by us on our advertising spaces, identify these advertisements, their respective number of displays, the number of users who clicked on each advertisement and, if applicable, the subsequent actions carried out by these users on the pages to which these ads lead. In order to always be able to optimize and better match your expectations and preferences.

  • see if you place an order after receiving or clicking on an advertisement  ;

  • see if online advertisements entice you to shop at a Naturare store  ;

  • communicate with other people who are like you in terms of behavior and profile to encourage them to visit the website  Naturare.


Advertising cookies are placed on the user's terminal using tracking technologies ("Tracker") provided by our partners which are inserted in the pages visited or directly inserted by advertisers in the advertisements displayed on the Site. This Tracker will automatically transmit to these partners information on the content of the page visited or on the advertising placed on the page visited. This information is associated with the identifier contained in the Cookies placed on your Terminal by the partners.

When you have an online account or when you place an order, the information collected using advertising cookies on the Site or third-party sites is reconciled and combined with that obtained from the use of your account or of our products & services and thus make it possible to draw up your user profile. This is used for advertising targeting and commercial prospecting purposes. Your profile is also enriched with information resulting from your interactions with our partners or with other publishers (clients of these partners). Reconciliations are also made with data collected offline, stored in our customer management tools or in those managed by these commercial partners (communication agencies, audience measurement companies, targeted advertising service providers).

Our goal is to present you with the most relevant advertising possible. To this end, the use of Cookies makes it possible to determine in real time which advertising to display on a Terminal, based on its recent browsing on one or more sites or applications. Your interest in the advertising content that is displayed on your Terminal when you consult a Site, often determines the advertising resources of the latter allowing it to operate its services, often provided to users free of charge. This allows us and third parties to display advertisements that are relevant to what interests you rather than advertisements that are of no interest to you.

Allow advertising cookies (recommended) The advertisements offered will be targeted Thus, you agree that we use your browsing, research and purchase behavior on, using cookies and equivalent technologies, that we display advertisements that are relevant to your interests, whether on our site or on other sites. If you do not indicate any choice and continue to browse, we assume that you are happy to receive personalized advertising.

You can oppose the use of this type of cookies and delete them by using your browser settings (see the section "The choices offered to you by your browser software"), however you may no longer be able to access to the Site and / or Site services.

Naturare only uses advertising cookies if you have given it permission to do so. If you withdraw your consent to allow us to use and store advertising cookies, advertisements may still appear, but they will be random advertisements.

E.       Sharing cookies

Sharing cookies allow you to share the content of our site with other people or to let these other people know your consultation or your opinion concerning content on the site. Our site contains cookies with sharing links to the platforms Facebook, YouTube, Instagram and other similar social networks, which allow you to share content from our site with other people or to let these other people know about your consultation or your opinion regarding content on the site. These cookies are directly placed by these social networks. This is particularly the case of the “share” and “like” buttons, from social networks such as “Facebook” or “Instagram”. The social network providing such an application button is likely to identify you, even if you did not use it when consulting the Site. Indeed, this type of application button can allow the social network concerned to follow your browsing on our Site, simply because your account on the social network concerned was activated on your Terminal (open session) during your browsing on our Site. We have no control over the process used by social networks to collect information relating to your browsing on our Site, information associated with the personal data they have. If you are connected to the social network while browsing our site, the sharing buttons allow you to link the content viewed to your user account.

We invite you to consult the privacy protection policies of these social networks in order to be aware of the purposes of use, in particular advertising, and the browsing information that they can collect using these application buttons.

4.  How to manage cookies  ?

When you visit our Site for the first time and the Naturare brand intends to place Cookies other than "technical", we inform you that we use Cookies with the help of an information banner at the bottom of the page . By continuing to browse the Site while displaying this banner, you consent to our use of Cookies. However, you can modify the parameters relating to cookies at any time (see the section "Your choices concerning cookies"). By using our site, you consent to the use of the aforementioned cookies. However, you can choose at any time to disable all or some of these Cookies. You can delete cookies already stored on your computer.

You have various means to manage your choices in terms of cookies.

Cookie management tools  :

The Naturare brand cookie management tool allows you to understand and control the use of most of the cookies that the Site uses when you consult it and to set your preferences in this regard (refusal or acceptance). With regard to advertising cookies, you can also connect to the Youronlinechoices site, offered by digital advertising professionals grouped within the European association EDAA (European Digital Advertising Alliance) and managed in France by the Interactive Advertising Bureau France. .  

The refusal of these advertising cookies has no impact on the use of our site. However, refusing them will not stop advertising on our site or on the Internet. This will only have the effect of displaying an advertisement which does not take into account your areas of interest.

Some cookies are not managed in the tool.

5.   Browser settings

By adjusting your browser settings, you can prevent advertising cookies from being placed on your computer. You will thus receive an alert before cookies are placed. You can also adjust the settings so that your browser refuses all cookies or only third-party cookies. You can also delete cookies that have already been placed. The parameters must be set separately for each browser, and on each terminal used. Most browsers allow you to refuse or accept cookies. Your browser may allow you to choose to disable all or part of Cookies, either systematically or depending on the issuer. You can also configure your browser software so that you are offered the option of accepting or rejecting cookies (on a case-by-case basis or in full).

Refusing cookies could prevent parts of the website from working properly. Refusing cookies also means that you will no longer see personalized Naturare advertisements. The  advertisements will be displayed randomly and no longer tailored to your interests. You will find how to adjust your settings for each browser in the manuals or in the help functions of the different browsers.

We remind you, however, that disabling all Cookies will prevent you from using our site under normal conditions, with the exception of basic functions.

Blocking all cookies will have a negative impact on the use of many websites. If you block cookies, you will not be able to use all the features of our website.

6.   Delete cookie history

If you have chosen above from "  refuse advertising cookies  », These cookies will no longer be placed. In addition, you can delete the history of cookies on different browsers. It is important to note that this could prevent parts of the website from working properly. If you visit our website, we will no longer be able to recognize you automatically and you will have to, for example, log back in to place an order.

A.       Delete cookies in Firefox

If you are using the Firefox browser (version 24), you can delete cookies by clicking on the Firefox Menu icon then on the “Tools” button, then “Options”, and “Confidentiality”, then by selecting “Use settings personalized for history ”and clicking on“ Show cookies ”, then on“ Delete all cookies ”. In the window that appears  :

  • Click on the 3  lines at the top right, click Options> Privacy> Delete individual cookies.

  • Click on "  Erase everything  ".

Deleting cookies will have a negative impact on the use of many websites.

B.       Delete cookies in Chrome 

If you are using the Chrome browser (version 29) you can delete all cookies, click on the Google Chrome menu icon, then "Settings", accessing the "Customize and control" menu, click on "Show advanced settings" , on "Delete browsing data" then "Delete cookies and data from other sites' modules" before clicking on "Delete browsing data".

  • Click on the 3  points located at the top right. Click History> History> Clear browsing data

  • In the menu "  Clear browsing data  », You can delete the navigation data from the first use until the previous hour. Then indicate which items you want to delete. In addition, to delete cookies, you must at least check "  Cookies and other site data  ".

  • Click on the button "  Clear browsing data  ".

Deleting cookies will have a negative impact on the use of many websites.

C.       Delete cookies in Safari  

If you are using the Safari browser, open Safari and go to Safari> Preferences, In the window that appears, choose Privacy / Security> Delete data and saved cookies> Manage website data> Delete all.

Deleting cookies will have a negative impact on the use of many websites.

D.       Delete cookies in Microsoft Edge

If you are using Microsoft Edge, click on the 3  top right dots> Settings. Under "  Clear browsing data  ", Check the option"  Choose the items to erase  ". Select the cookies (preselected)> Click on the button "  To erase  ".

Deleting cookies will have a negative impact on the use of many websites.

E.       Delete cookies in Internet Explorer 

If you are using the Internet Explorer browser (version 10), you must delete the cookies file manually. Click on the button at the top right "  tools  ", Then select"  Internet options  ", Under the"  General  ", in "  Navigation history  ", click on "  Remove  ".


You don't want to erase everything  ?

Make sure to check the box "  Cookies and website data  "And click on"  Remove  ".


Deleting cookies will have a negative impact on the use of many websites.

6.   Duration of cookies

In accordance with the recommendations of the CNIL, the maximum retention period for cookies is a maximum of 13 months after their first deposit in the User's terminal, as is the duration of the validity of the User's consent to the use of these cookies. The lifespan of cookies is not extended on each visit. The User's consent must therefore be renewed at the end of this period.

The technical data are kept for the period strictly necessary to achieve the purposes referred to above.

7.   Policy modification

We may modify this Cookie Policy at any time. If this is a material change, where we are required to notify you, where your permission is needed, and where the change may be of benefit to you, we will make sure to give you the information well in advance of the change taking effect.

8.   Contact and Questions

For any questions regarding the cookies used on our website, contact us at :

Modes de paiement 
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